Banking Incident Commander
Analyze service dependencies, incident consequences and decision options.
- Business question
- A critical service is down. Which business processes, customers and obligations are affected, and who must decide what next?
- Required data
- Service catalog, Application repository, CMDB, Incident records, Vendor inventory, Business continuity plans
- Outcome
- A decision brief with affected services, dependency map, business impact, evidence gaps and recovery options.
- Human review
- A named decision owner approves any escalation or recovery option before it is acted on.
- Dependencies
- Authorized read access to at least one dependency source
- Named incident decision owner
- Approved continuity plan references